I have tried to install both 32 bit and 64 bit office suite 3. I have run the "fix it" program to ensure all MS products are removed 4. I have Norton running, and disable auto protect Same error always - immediately I have the same question Report abuse.
Details required :. Cancel Submit. Jomel Ber Microsoft Agent. Hi Linda, To address this concern, we suggest that you rename Microsoft Help Folder since that you've tried to run the Fix It to remove traces of Office.
Restart the computer and then try to install Office in Windows clean boot mode. Let us know how it goes.
Thank you. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Jomel Ber's post on October 4, I am sorry this is still not working.
Is there a way to go back to Office 7? This is serious for me as I cannot work. More help is greatly appreciated. Side note: I went back a couple days for a roll back. In a few seconds, then another dialog box appears with: Problem with shortcut, fatal error during installation. It was disheartening to know that you face issues with Programs. As I get it right you get an error Problem with shortcut, fatal error during installation after Windows Update.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. This problem started the day after the big patch on Tuesday night. I can't install or uninstall any programs either, so I can't even try to reinstall Office.
I am student and am heavily dependent on these programs. From the article here. I would also suggest resetting your Windows updates to try to fix your issue.
Please take a look at the article below with more information:. I have tried restoring the pc back, but now due to all the fix-it restore points, I don't have a point to before the big windows patch. Please help! Return value 3. To fix this issue, make sure that the network service is running, and then make sure that the following registry keys are present. In this next example, you find a value 3 entry in the setup.
Verify that you have access to that directory. Not showing message because suppress modal has been set. Title: 'Setup', Message: 'Error When you see a value 3 entry in the setup. In this case, the verbose MSI log just repeated what we found in the setup. In this case, you should consider updating. Follow the steps in this section carefully. Serious problems might occur if you change the registry incorrectly.
Before you change it, back up the registry for restoration in case problems occur. Error An error occurred during the installation of assembly component. This most frequently occurs because of issues when you upgrade Office. First thing to try is to remove the earlier version of Office before you install a new version. You can remove the earlier version of Office automatically by using the appropriate tool from here. After you remove the earlier version of Office, try to install the newer version of Office.
Verify that the file exists in your system and that you have sufficient permissions to update it. There's a known issue with Trend Micro that might be causing this issue and preventing the Office installation.
If you use Antivirus or other security software, consider uninstalling it, rebooting and trying the installation again. Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed.
Contact support personnel for assistance. Export the msiserver registry key from a known good computer that uses the same OS and Windows Installer version. Refer to "The Windows Installer service could not be accessed" error message when you try to install Office.
This error indicates incorrect registry permissions. The user account that's being used to install Office has to have access to the registry key in question. You can also compare registry permissions on a device where the installation is successful. Service 'Office Software Protection Platform' osppsvc failed to start. Verify that you have sufficient privileges to start system services. HelpFile registration will abort.
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